Purpose: This article lists what to check if you're expecting an email from DrFirst and don't see it in your inbox.

Audience: Anyone expecting DrFirst emails.

Check your email filters

1. Check for the email in your spam or junk folder for the DrFirst email domain: @drfirst.com. If you do not see the email in your spam folder, move to step 2.

2. Check if @drfirst.com is in your safe sender list. If it is not there, add the @drfirst.com domain to your email client's safe sender settings. 

3. If you still do not receive drfirst.com emails, contact your IT department and ask them to allow emails from the @drfirst.com domain.