Purpose: This article explains what Healthiverse Academy is, how to request access and activate your account, and how to navigate the platform to find training content, complete courses and Learning Paths, and register for webinars.
Audience: Healthiverse Academy users, including new users requesting access
Healthiverse Academy is the DrFirst training library where you can level up your knowledge of DrFirst solutions. Request access to the Healthiverse today!
Healthiverse Academy video
This 60-second video covers what Healthiverse Academy is and how to find training content once you're logged in.
Requesting access
External customers typically receive access to Healthiverse Academy when they become DrFirst clients. If you need access or haven't received your login credentials, follow these steps.
- Request an account by completing a brief access request survey.
- DrFirst reviews your request and creates your account.
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DrFirst emails you an activation link.
Healthiverse Academy invitation email - Click Activate Account and set your login password.
Navigate the Home page
Once you log into Healthiverse Academy, you land on the Home page, where you'll find:
- Home - Takes you to the Home page, which includes a built-in search to quickly find courses, Learning Paths, and resources.
- Dashboard - Your central hub displaying all assigned courses, Learning Paths, and your learning progress at a glance.
- Catalog - Browse the complete library of available courses, including optional courses that aren't assigned but may be valuable to your role.
- Learning Paths - View and track your progress through structured Learning Paths designed for your specific user type.
- Events - Access live and recorded webinars, upcoming training sessions, and special events.
Content options
Select a topic below to expand it and view the full details, including tables, steps, and tips. Each section stays collapsed until you click its title.
Training content for your user type
Healthiverse Academy delivers tailored content based on your role and responsibilities:
| User type | Curated content |
|---|---|
| Administrator |
|
| Staff |
|
| Prescriber |
|
| Partner Rep |
|
Training formats
You have access to comprehensive training designed to help you successfully use, manage, and optimize DrFirst solutions for your organization. Content includes:
- Learning paths: Organized courses that help you build skills step-by-step for your role.
- Video tutorials: In-depth videos covering product features and workflows.
- Individual courses: Targeted training modules on specific functions and capabilities.
- Interactive demos: Embedded simulations within courses that provide hands-on practice in a safe environment.
- Documentation: Comprehensive reference materials covering product features, workflows, and step-by-step documentation for product setup and customization.
- Quick reference materials: Downloadable guides and job aids you can access when you need them.
Complete courses and Learning Paths
Start a course
- Access a course through your Dashboard or browse the Catalog to find additional courses.
- Click View to see the course overview, objectives, and contents.
- Choose Start Course to begin, or Retake Course to review what you have learned.
Courses marked as Optional are not counted toward your Learning Path completion, but we encourage you to take them as needed to deepen your knowledge.
Complete Learning Paths
Learning Paths are groups of courses arranged in order to help you build your skills step-by-step:
- Navigate to the Learning Paths tab.
- Select your assigned Learning Path.
- Complete courses in the recommended order.
- Track your progress and see completion percentages.
Access webinars
DrFirst offers regular webinars to keep you informed about product updates, new features, and best practices.
- Log in to your Healthiverse Academy account.
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Navigate to the Events tab in the main navigation.
Events tab in the Healthiverse Academy main navigation menu - Click View to see available sessions for an event.
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Click Register to sign up for an upcoming event.
Register button on a webinar session page -
Once registered, refresh the page to see the webinar URL link and the Add to Calendar link.
Confirmation page showing the webinar URL and Add to Calendar links after registration - You will also receive an email containing a link to attend the webinar.
Webinar details
- Frequency: Webinars typically occur weekly, covering various DrFirst products and topics.
- Format: Live webinars with interactive Q&A sessions.
- Registration: Register in advance to secure your spot and receive calendar invitations.
- Recordings: All webinars are recorded and sent to registered attendees, so you can review the content on your schedule.
Even if you can't attend live, register for webinars you're interested in to automatically receive the recording and any supplemental materials.
Support and feedback
Your feedback helps us improve future training. Complete a quick survey after each course to let us know what's working and what you'd like to see next!
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