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Reset DrFirst help center password

Updated

Purpose: This article explains how to reset your DrFirst Help Center password when you can't sign in to your help.drfirst.com account.

Audience: Help Center users locked out of their account

The steps in this article apply only to help.drfirst.com accounts, not to specific product accounts (e.g. iPrescribe, E-Prescribing Desktop, Backline).

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Reset your password

Start on the DrFirst Help Center home screen.

DrFirst Help Center Sign in button
DrFirst Help Center Sign in button

Step 1: Click Sign in in the top-right corner of the browser window. The Sign in to DrFirst US box appears.

Step 2: Click the Forgot password? link.

Forgot Password Link
Forgot password? link

Step 3: Enter your email address, then click Submit. DrFirst sends you an email with a link to reset your password.

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