For iOS users (TestFlight)

1. Install TestFlight from the App Store.
2. Accept the invitation from the TestFlight email.
3. Install the beta (it will appear as a separate app with an orange dot).

Note: Keep both versions. Your regular iPrescribe app stays the same.

For Android users (Google Play)

1. Accept the beta invitation from Google Play Console email.
2. Update your app through Google Play Store.

Note: Your existing app updates to the beta version. You can go back to the regular (production) version anytime. See the Troubleshooting section below and follow the steps to leave the beta in Google Play.

What to test and report

• Pharmacy search: Test the speed and accuracy; report slow or incorrect search results.
• App stability: Use normally; report any crashes or unexpected behavior.
• Interface changes: Use normally; report what's better or causes problems.
• Overall performance: Notice improvements; report what could be better.

iOS users (TestFlight)

Use TestFlight's built-in feedback system:

1. Open TestFlight app.
2. Find iPrescribe and tap Send Beta Feedback.
3. Take screenshots or record videos directly in TestFlight.
4. Add a description of the issue or suggestion.

Note: TestFlight automatically includes device info and logs.

All users (alternative)

Email us directly: hello@iprescribe.com

• Include screenshots or videos of what you're seeing.
• Describe what you were trying to do.
• Tell us what happened vs. what you expected.
• Include your device type (iPhone 14, Samsung Galaxy S23, etc.).

What makes good feedback

• Be specific: Instead of "Search was slow," tell us "Pharmacy search took 15 seconds."
• Include context: What were you trying to do when the problem happened?
• Add screenshots: Pictures help us understand the problem.
• Include device details: Tell us your iOS/Android version and device model.

iOS issues

Can't find the beta app?

• Look for iPrescribe with an orange dot or "Beta" label.
• Check your TestFlight app for installation status.

App crashes or won't open?

1. Force close the app.
2. Restart your device.
3. Try opening again.

Note: If issues continue, delete the TestFlight app and reinstall iPrescribe from the App Store.

Want to go back to production?

1. Delete the TestFlight version of iPrescribe.
2. Go to the App Store and reinstall iPrescribe.
3. Log back in with your credentials (your data will be restored).

Android issues

Don't see the update?

• Check that you accepted the beta invitation email.
• Go to Google Play Store > My Apps > iPrescribe.
• Look for "You're a beta tester" message.

Want to leave the beta?

1. Go to Google Play Store.
2. Search for iPrescribe.
3. Scroll down and tap Leave beta.
4. Update the app to return to production.

App issues after beta?

1. Force close the app.
2. Clear app cache (Settings > Apps > iPrescribe > Storage).
3. Restart your device.

General issues

Lost access to the beta? Contact us at hello@iprescribe.com with your email address.

Production features missing? Some features may be temporarily unavailable in beta. Let us know what you need!