New Support Experience

• New Support Experience at DrFirst
• New Support Process: Live Chat & Ticket
• New Phone Support System: Access Your Phone Line, Account ID, & PIN

About Support Requests

• Introduction to Help Center: Live Chat, Support Requests, & Articles
• Best Practices to Submit a Request to Support
• Help Desk Support Requests: Support Ticket Priority Levels
• Track My Requests
• How to Submit an Enhancement Request
• How to Submit a Request

See all 8 articles

Help Center Articles

• Help Center: Follow or Subscribe - Be the First To Know!
• Help Center: Best Practices to Search Articles

Troubleshooting

• DrFirst Browser Policy
• How to Clear Browser Cache and Cookies
• Ticketing: Why Can't I Sign in to Ticketing on iPhone / iOS Device?
• DrFirst Ticketing: What Are the Preferred Browsers and Cookie Settings?
• DrFirst Ticketing: I'm Not Receiving Your Emails

Frequently Asked Questions

• All Products: Reset Password
• Script 2017 overview