Release Notes & Announcements

• EPCS: Cannot Sign and Send Controlled Substance Prescriptions (Update TOU)

Getting Started

• EPCS: Registration Video & Articles (Web)
• EPCS: Account Setup for EPCS Gold (Web)
• EPCS: Getting EPCS & PDMP Ready

PDMP

• Effective February 1, 2023: South Dakota Ends PDMP Funding
• PDMP: Common Errors Troubleshooting
• PDMP: What Information Does DrFirst Need to Troubleshoot PDMP Errors?
• PDMP: State PDMP information
• PDMP: How do I register for PDMP?
• PDMP: FAQ's

See all 7 articles

Tokens

• EPCS: Add and Reactivate EPCS Tokens in iPrescribe
• EPCS: Adding a New Hard Token for EPCS Prescribing (Web)
• EPCS: Manage my Tokens (Web)
• EPCS: Answers to Common Token Questions
• EPCS: How to Request a Hard Token
• EPCS: How To Use the OneSpan Hard Token

Identity Proofing

• EPCS: Why Am I Failing Experian Identity Proofing? (Web)
• EPCS: Complete Your EPCS Identity Proofing (Web)
• EPCS: Helpful Tips to Complete EPCS Identity Proofing (IDP)
• EPCS: What Do I Need to Know Before Experian Identity Proofing (Web)?
• EPCS: Input Your Experian Transaction Number

EPCS Registration

• EPCS: How Do I Access My Registration Invite? (Web)
• EPCS: Activate EPCS/Logical Access Control (Web)

Passphrase

• EPCS: Reset my Passphrase (Web)
• EPCS: Reset my Passphrase After Logging into EPCS Console

General

• EPCS: Auditable Event Alert Reports

Frequently Asked Questions

• EPCS: Did You Get a New Phone?

Troubleshooting

• Error Message: "Only a valid EPCS prescriber can sign a controlled substance"