What can we help you with?
Release Notes & Announcements
Getting Started
- Rcopia: Patient Summary Page
- Rcopia: Account Setup for Level of Assurance 2 (LOA2)
- Rcopia: Change Default Provider in Prescription Management
- Rcopia: Prescription Management
- Rcopia: Allergies Management
- Rcopia: Medication Management
Controlled Substances
Passwords
General
- Rcopia: About Provider Agents
- Rcopia: Search for a Medication
- Rcopia: Member Types Glossary (Admin)
- Rcopia: Formulary Codes Glossary
- Rcopia: What is RxFill?
- Rcopia: How to Complete Identity Proofing for Non-Controlled E-Prescribing
Prescriptions & Pharmacies
- Rcopia: Change Prescription Details
- Rcopia: Electronic Prior Authorization (ePA+)
- Rcopia: Practice Entered Pharmacy
- Rcopia: Comments For Office Use Only
- Rcopia: Patient Directions and Additional Directions to Patient Fields
- Rcopia: Adding Secondary License Number
Administrator
- Rcopia: Update Account Information
- Rcopia: (NEW) Register Staff via Rcopia (Admins)
- Rcopia: How to Create a New Practice Location (for Admins)
- Rcopia: Prevent Default Option to 'Stop Medication On' Date (Admin)
- Rcopia: Disable Provider (Partners)
- Rcopia: Setting Providers as Supervisors for Prescribing (Admin)
Prescription Errors
- Rcopia: Signature Capture
- Rcopia: Rx Can't Be Sent Electronically
- Rcopia: When a Prescription is Undeliverable
- Rcopia: What is a Free Text Drug?
- Rcopia: Missing Pending Prescriptions or Renewal Requests?
- No Prescription Benefit (Formulary) Available For Patient