What can we help you with?
Getting Started
- Rcopia: Prescription Management
- Rcopia: Allergies Management
- Rcopia: Medication Management
- Rcopia: Patient Summary Page
- Rcopia: Diagnoses/Problems Management
- Rcopia: Renewal (Refill) Request Overview
Controlled Substances
General
- Rcopia: Allergy Alerts
- Rcopia: Drug-To-Drug Alert
- Rcopia: Formulary Alerts
- Rcopia: Change Requests
- Rcopia: Suppress a Clinical Alert
- Rcopia: Merge Records for Duplicate Patient Records (Aliases)
Prescriptions & Pharmacies
- Rcopia: Change Prescription Details
- Rcopia: 3 Ways to Create New Prescriptions
- Rcopia: Comments For Office Use Only
- Rcopia: About Provider Agents
- Rcopia: Patient Directions and Additional Directions to Patient Fields
- Rcopia: Adding Secondary License Number
Administrator
- Rcopia: Update Account Information
- Rcopia: Prevent Default Option to 'Stop Medication On' Date (Admin)
- Rcopia: Disable Provider (Partners)
- Rcopia: Setting Providers as Supervisors for Prescribing (Admin)
- Rcopia: PersonaTrust Identity Proofing for Non-Controlled Drugs
- Rcopia: How to Manage Provider Agents
Frequently Asked Questions
- Rcopia: Received a Fax From the Pharmacy?
- Rcopia: How Do I Merge Patient Records?
- Rcopia: Where Does Medication History Come From?
- How Do I Renew Active Medications?
- Rcopia: Reset My Password
- Rcopia: How Do I Reset My Signature Password?
Prescription Errors
Troubleshooting / How-Tos
- Rcopia: Manage Inactive Medications
- Rcopia: Add Active Medications
- Rcopia: Process a Refill (Renewal) Request
- Rcopia: Troubleshoot Connectivity Issues
- Rcopia: How to Search for a Medication
- Rcopia: How Provider Agents Can Print Scripts for Providers