Skip to main content
Logo

Help Center

Submit a request Sign in

Please Sign in for the best Help Center experience.

Learn about recent changes to PDMP funding for LA and MO: click here.

Got a new phone? click here.

Backline
What can we help you with?
  1. DrFirst
  2. Backline

Announcements

  • Backline IOS App Users: Issues with Backline PIN
  • November 1, 2021: Sunset Date for backline.akariobl.com

Getting Started

  • Create A Backline Account
  • Backline: Bookmark and Shortcut on Your Desktop
  • Backline: User Settings Overview

General

  • Backline: What is EMS MedList?
  • Backline: Scan Text

User Settings

  • Reminders Settings
  • Backline: Availability Settings

Chats & Messages

  • Backline: How to Create Group Chats
  • Backline: 1-on-1 and Ad Hoc Chats (Web)
  • Backline: Badge Notifications (Android)
  • Backline: Leaving a Chat
  • Backline: Urgent Messages (Web)
  • Backline: Read Receipts (Web)
See all 8 articles

Video Tutorial Gallery

  • Backline Suite
  • Backline Suite (Backline Telehealth)

Frequently Asked Questions

  • How Do I Disable Email Notifications?
  • Backline: Supported Browsers, Devices, and Versions
  • Backline: is Backline HIPAA Compliant?
  • Backline: How to Reset My Password
  • Where Is The Help Feature?
  • Backline: Get Automatic Notifications for Backline Updates
See all 7 articles

Troubleshooting

  • Backline: Unable to Create Error (iOS)

Can't find what you're looking for?

Submit a request

© DrFirst