You can track all of the requests (tickets) you have submitted on the My Activities page.
Note: To track and manage your requests, you must have a DrFirst Ticketing account. If you don't have an account, visit our Help Center article: Activate My DrFirst Ticketing Account.
- Click your name at the top of the page, then click My Activities from the drop-down.
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Once you are on the My Activities page, click the Requests tab at the top to see a complete list of all of your requests, the dates they were created, the number of hours passed since your last activity, and the current status.
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Here is where you will see all of your requests and the:
- date your requests were created
- date of its last activity
- current status of your ticket
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You can filter your requests by:
- keywords using the search field labeled search requests on the left.
- status using the status drop-down menu on the right.
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