Ticketing: View My Organization's Tickets

This article explains how to view requests by other members of your organization. 

      1. Sign in to view My Activities
      2. Under Requests, select Organization requests.
      3. Under Requests, select Requests I'm CC'd on to review tickets where someone in your organization copied you in the ticket. 

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You may filter tickets using:

  • Organization (if you belong to multiple organizations)
  • Status (Open, Awaiting reply, or Solved)
  • Search bar (enter keywords associated with ticket titles or ticket ID numbers)
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