This article explains how to cancel a prescription in Rcopia, which is different from stopping a medication in Rcopia.
Stopping a medication
When you stop a medication in Rcopia it will remove the drug from a patient’s Active Medications and no notifications that it was stopped will be sent to the pharmacy.
Please see article Stop a Medication for more details.
Canceling a prescription
When you are canceling a prescription a notification will be sent to the pharmacy to cancel it. You will also have the option to stop the medication, which will remove it from the active medications.
How do I cancel a prescription in Rcopia?
You can cancel a prescription from either the Prescription Summary or the Prescription Management widget.
Both the Prescription Management and Prescription Summary will display any pending, sent, cancelled or undeliverable prescriptions for a patient.
Step 1: To conduct a search, fill out the 5 fields as you see fit (Provider, Patient, Drug Type, Status, and Date Range).
To learn more about each of the 5 search fields, please see How To Search Prescription Reports in the article Rcopia: Prescription Reports.
Step 2: Once you have filled out the fields you need, click the orange Search button
Step 3: Under the Prescription Summary or Prescription Management make sure that you have the correct patient pulled up.
Step 4: Find the drug you would like to cancel and look for the Actions column on the right side of the screen.
Step 5: Under Actions click the cancel prescription button (button with the "x").
Step 6: Be sure to select a reason for canceling the prescription in the drop-down menu on the Cancel Prescription screen.
- From the Cancel Prescription screen, you have the option to put a check mark next to Also Stop Medication, which will remove the medication from the patient's active medication list.
- The above screens will look the same under the Prescription Summary and the Prescription Management widgets.
Step 7: Click the orange Cancel Prescription button. At the top of the Rcopia screen, you will see a notification that the prescription has been canceled.