How to Submit an Enhancement Request

This article explains how to submit an Enhancement Request from the DrFirst Help Center.

Enhancement Requests are entered via Help Center Submit a Request 

1. Navigate to the Help Center and Sign in.

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Signed in users will see all request options. 

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2. Hovering over the Enhancement Request button displays the following text: Request an Addition or Change to a DrFirst Product.

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3. Click the Enhancement Request button and complete the fields listed below.  

Note:  Do not include any Protected Health Information (PHI) or Personally Identifiable Information (PII) in your submission text or attachments.

  • Affected Product(s): click the appropriate product or I'm not sure from the drop-down list.
  • Enhancement/Change I'm requesting: describe the enhancement or new functionality. Explain the problem you are trying solve and the workflow or type of users this would help. Screenshots, diagrams, etc. may be attached below.
  • How much of an impact would this be to your business? Select one of the following from the drop-down list:
    • Nice to have 
    • Would be very helpful
    • Would change how I can do business
    • I have to have this to keep using this product
  • Contact me checkbox: if you would like someone to contact you for additional clarification or if you have questions, click the checkbox.
  • Attachments (optional): screenshots, diagrams, etc. may be attached to help describe your request.

4. Click Submit.

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