iPrescribe: Manage EPCS Tokens

This article provides instructions on how you can manage your EPCS tokens.

Start by logging into the iPrescribe app

Step 1: Navigate to the action menu icon on the top left of the screen.

Step 2: Scroll to Settings → Manage Authenticators (You may have to scroll down to see this setting)

Step 3: Enter your login password and authenticate with your ID.me Authenticator App (you used this during registration) or other registered token and click Confirm.

Step 4: Once authentication is confirmed, tap Add New Token and enter details for the new token.

For the hard token (key fob you received in the mail):

• Choose Symantec Hard Token or OneSpan Hard Token.
• Choose a nickname (that will help you identify that token in a list, eg. keyfob).
• Enter the Serial Number, which can be found on the back of your token. For OneSpan tokens, enter the code without any spaces or dashes.
• Enter the 6-Digit Code that is currently displayed on the token after pressing the power button.

If you want to add an additional soft token (VIP Access app):

• Choose VIP Access App.
• Choose a nickname (that will help you identify that token in a list, eg. iPhoneX).
• Enter the Credential ID, which is displayed in the VIP Access app.
• Enter the 6-Digit Code that is currently displayed on the token

The Serial Number/Credential ID will contain no spaces or dashes:

• VIP Access: SYMC########### or SYMZ########### or VSST###########
• Symantec Hard Token: AVT########### or FT###########
• OneSpan: ###########

Tap Add New Token. The token has now been added to your account.