Rcopia: How to Complete Identity Proofing for Non-Controlled E-Prescribing

Steps to Identity Proof for Non-Controlled Substances

Step 1: Access the email inviting to complete identity proofing and click the link to begin the identity proofing (IDP) process.

Step 2: The InfinID application will open to show a notification that the organization has requested you to complete identity proofing.  Click Next to proceed.

Step 3: The next screen will list prerequisites for the IDP process. Click Continue at the bottom of your screen to move forward with the process. Having a personal credit card during this process is optional but can help pass identity proofing as Experian uses financial history to verify provider identity. 
Note: This is not a hard credit check, and there is no charge. If entering this information, you will only need the first eight (8) digits of the card number.


Step 4: Accept the InfinID Application Terms of Use; check the box and click I Accept to continue.

Step 5: On the next screen, enter the fields that are marked with a red asterisk. The fields that are not marked are not required to pass. Click the I Agree button at the bottom of the page once you are done.

  • In addition to completing the fields marked with a red asterisk, please provide your Mobile Phone Number
  • Note: If Experian can verify that it is a mobile phone number and that you are the primary account holder, they will send a text message with the IDP transaction number. If you do not enter your mobile number or it cannot be verified, Experian will mail you a letter through USPS with your IDP transaction number which takes 5 - 7 business days to arrive.


Step 6: You will be redirected to a page where you will answer 3-4 financial questions based on your Experian credit report. You will have 5 minutes to answer the questions before your session times out. Answer the questions, then click the Continue button at the bottom of your screen.


Step 7: If you pass IDP, you will be notified that your identity is successfully verified

   7a) if you received a text with an Experian Transaction Number you may enter the number on this page.

   7b) if you did not receive a text message, Experian will mail a letter with the Experian Transaction number, which takes 5 - 7 business days to arrive. 

Step 8:  Upon completing identity proofing, a confirmation email was sent advising that Experian verified your identity.  This email contains a link allowing you to enter your transaction number when you receive it by letter or text.

Step 9:  Click the link to access the site where you will enter the Experian Transaction Number.

Step 10:  Once LOA2 IDP is completed and the Experian Transaction ID is entered, a new email is generated that contains a Confirmation Code. Please note: The emailed Confirmation Code is valid for 7 days. After 7 days, a new invite must be sent and identity proofing completed again.

  • Provide the Confirmation to your Admin, who will activate your account.
  • Alternately, the Confirmation Code in the IDP Confirmation email may be submitted to a DrFirst Support Representative, who will enter the code to activate the account.

You may now log into your account and begin e-prescribing.

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