This article describes how to complete the final step within the ID.me verification process, as this is often the reason why a user cannot log into iPrescribe despite having completed registration.
If you have already completed iPrescribe registration and ID.me identity proofing but are redirected to the ID.me login page when you try to log into iPrescribe, please try the following:
Step 1: Try to log into iPrescribe with your username and password
Step 2: Follow the prompt to log into ID.me
Step 3: Complete the two-factor authentication step to log into ID.me account with secure access (Note: if you completed identity verification you will not need to repeat these steps)
Step 4: You will see the final screen from registration
Step 5: Please tap the Allow button to finalize your account; this allows permission to share your verified identity information to iPrescribe.
- You must Allow your information to be sent to iPrescribe or you will be unable to log into iPrescribe.
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Step 6) You will be directed to the iPrescribe login page.