Note: The steps outlined in this article are intended for users who cannot sign in to their account and need to reset their password.
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Question:
I forgot my password. How do I reset my password when I can't sign in?
Answer:
If you are having issues signing in, reset your password by following the steps outlined below:
Start on the DrFirst Help Center home screen.
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Step 1: Click the Sign in button located at the top-right corner of the page.
Step 2: Click Forgot my password in the window that appears.
Step 3: Enter your email address, then press Submit.
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If you are an existing user, DrFirst will send you an email with a link to reset your password.