What is the Preferred Browser?
Zendesk is designed to work on all browsers. When using Zendesk for ticketing, the preferred browsers are Chrome, Edge, and Firefox; Chrome is the #1 recommended browser.
Cookies Must be Enabled
Zendesk ticketing requires cookies, so if you are experiencing issues submitting or updating tickets, ensure that cookies are enabled.
- If cookies are disabled, you may experience issues connecting to our Zendesk ticketing portal (see screenshot below).
Do not use Incognito mode, as cookies are disabled in this view.