Ticketing: My Activities Page

Activities in the DrFirst Help Center are interactions you make with the platform; for example, submitting a  ticket. This article will show you how to navigate to the My Activities page and will link out to helpful articles to learn more about what you can do on this page:

  • Track My Requests (Tickets)
  • Track My Contributions
  • Track Articles I'm Following

Navigate to My Activities

You can see a complete list of all of your activities by following the steps outlined below:

Click your name at the top of the page, then click My activities from the drop-down.

mceclip0.png

(click to enlarge)

Track My Requests (Tickets)

Requests are tickets that were created from forms you have filled out for our Support team.

Track My Requests

  • Click the link above to visit our existing article that outlines step-by-step how to track your requests.

Update My Requests

  • Click the link above to visit our existing article that outlines step-by-step how to update your requests.

 

Track My Contributions

Contributions are anything you have created, posted, updated, or reacted to on our Help Center. 

Track My Contributions

  • Click the link above to visit our existing article that outlines step-by-step how to track (and update) your requests.

Track Articles I'm Following

You can follow articles on our Help Center. When you follow articles, DrFirst Ticketing will notify you of any changes or updates made to any article you're following.

Track Articles I'm Following

  • Click the link above to learn how to track all of the articles you are following.
Was this article helpful?
0 out of 6 found this helpful