Help Center: Searching Articles, Best Practices

There are many ways to find helpful, relevant articles that can answer your questions and inquiries. Our Help Center is organized and structured into categoriessections, and articles


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  • Our products identify the categories.


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  • The sections separate articles into different compartments that have other similar articles.


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Search Articles

You can search articles by:

  • Clicking through a category → section, then clicking the article you're looking for.

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  • Using the search bar at the top of the page.


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Best Practices

Using Key Terms

You can use our Help Center by searching key terms, such as iPrescribe password reset. To do so, follow the steps below:

Step 1: Enter your question or search terms, then click Search.


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Step 2: You can filter your search to a specific category as well on the left.

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Step 3: Alternatively, you can select from a drop-down menu that contains links to the top articles that most closely match your search.


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Filter By Keywords

You can search specific articles using quotation marks. Surround your search terms with quotation marks to return a list of articles that contain words that appear as an exact phrase.


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