Follow the directions outlined below to enable Face ID or Touch ID.
Start on your phone's home screen.
Apple (iOS) Devices
Step 1: Tap the Settings app, then scroll down and select Face ID & Passcode.
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Step 2: Enter the Passcode to your phone (passcode to unlock your phone). Then, tap Other Apps.
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Step 4: Search for the iPrescribe app, then enable Face ID by switching the toggle on.
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Android Devices
Touch ID
Step 1: Tap the Settings app, then select Biometrics and security.
Face ID
Step 1: Tap the Settings app, then select Biometrics and security.
Step 2: Tap Face recognition → Register face.
Step 3: You will be taken through the process of mapping your face into the phone's security data.
- Make sure to look directly into the camera as it gets to know your features.
- Make sure to be in a well-lit room so that the optics can see you clearly.