iPrescribe: How to Enable Face ID or Touch ID

Follow the directions outlined below to enable Face ID or Touch ID.

Start on your phone's home screen.

Apple (iOS) Devices

Step 1: Tap the Settings app, then scroll down and select Face ID & Passcode.

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Step 2: Enter the Passcode to your phone (passcode to unlock your phone). Then, tap Other Apps.

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Step 4: Search for the iPrescribe app, then enable Face ID by switching the toggle on.

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Android Devices

Touch ID

Step 1: Tap the Settings app, then select Biometrics and security.

Face ID

Step 1: Tap the Settings app, then select Biometrics and security.

Step 2: Tap Face recognition → Register face.

Step 3: You will be taken through the process of mapping your face into the phone's security data.

  • Make sure to look directly into the camera as it gets to know your features.
  • Make sure to be in a well-lit room so that the optics can see you clearly.
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