Zendesk FAQ: Do I Need an Account To Create a Ticket?

With Zendesk, you do not need an account to create a ticket.

However, to track or update your requests (tickets), you will need a create an account.

Did You Know?

A Zendesk account will be automatically created for you if you submit a request. When you submit a request, you must fill out a form that requires information, such as your email address. DrFirst will send a confirmation email that will contain a registration link that will take you to a page where you will need to create a password.

  • Zendesk will automatically assign any ticket you create and associate it with the email address you have provided in the ticket submission form.

For more information, visit the following article: Zendesk Overview: Introduction.

Was this article helpful?
0 out of 2 found this helpful