EPCS: Adding a New Hard Token for EPCS Prescribing

If your provider(s) have already completed EPCS enrollment and need to add a token to their account, please have them follow the link below to access their EPCS Gold Prescriber Dashboard and navigate to the Tokens tab: https://ui.epcsdrfirst.com/pob/login. Please also visit the following help center articles for more information and resources:

• Manage My EPCS (Web Users)
  
  • • Learn how to add, delete, or disable/activate tokens.
• Did You Get a New Phone?
  • • Learn how to add a token on a new phone.

If your provider(s) have not yet completed EPCS enrollment, please distribute the token(s) to them and follow your standard onboarding process.

If you have already completed EPCS enrollment and need to add a token to your account, please click here to access the EPCS Gold Prescriber Dashboard, then navigate to the Tokens tab.  Additional detail is available in the following articles:

• Manage My EPCS (Web Users)
  
  • • Learn how to add, delete, or disable/activate tokens.
• Did You Get a New Phone?
  • • Learn how to add a token on a new phone.

Note: If you have not yet completed EPCS enrollment, please contact an administrator at your facility to initiate the onboarding process.

If you need further assistance, please submit a request to our 24/7 Support Team.

Note: Your EPCS upgrade in iPrescribe must be complete prior to adding a secondary token. If you have received your mailer but not finalized your upgrade, please click to view iPrescribe: Steps to Scan the Mailer. Once your upgrade is finalized you may add a token for EPCS prescribing.

Start on the iPrescribe app on your device and sign in to your account.

Step 1: Navigate to the action menu icon on the top left of the screen.

Step 2: Scroll to Settings → Manage Authenticators → enter your login password and authenticate with your ID.me Authenticator App (you used this during registration).

Step 3: Once authentication is confirmed, tap Add New Token.

For the hard token (key fob you received in the mail), you will:

• Choose Symantec Hard Token or OneSpan Hard Token.
• Choose a nickname (any name you want that will help you remember that token).
• Enter the Serial Number, which can be found on the back of your token. For OneSpan tokens, enter the code without any spaces or dashes.

• Enter the 6-Digit Code that is currently displayed on the token after pressing the power button.

If you want to add an additional soft token (VIP Access app), you will:

• Choose VIP Access App.
• Choose a nickname (any name you want that will help you remember that token).
• Enter the Credential ID, which is displayed in the VIP Access app.
• Enter the 6-Digit Code that is currently displayed on the token.

Tap Add New Token. The token has now been added to your account.