Error: "Inappropriate Null Value"

The error "inappropriate Null Value" only occurs in Rcopia 3. Once Rcopia 3 is deprecated, this article will be archived.

The inappropriate null value error is a general data error. The resolution for most occurrences is to clear your web browser's cache/cookies.

If the null error is not resolved, please contact our 24/7 Support line at 866-263-6512 or submit a support ticket and provide us with the following details:

  • Practice Username
  • Username of the user producing the error
  • Exact steps to reproduce the error (step-by-step; click-by-click details)
  • Screenshot of the error message with a timestamp (if available)
  • If the user is using an embedded browser (ex. Internal Explorer)
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