The error "inappropriate Null Value" only occurs in Rcopia 3. Once Rcopia 3 is deprecated, this article will be archived.
The inappropriate null value error is a general data error. The resolution for most occurrences is to clear your web browser's cache/cookies.
If the null error is not resolved, please contact our 24/7 Support line at 866-263-6512 or submit a support ticket and provide us with the following details:
- Practice Username
- Username of the user producing the error
- Exact steps to reproduce the error (step-by-step; click-by-click details)
- Screenshot of the error message with a timestamp (if available)
- If the user is using an embedded browser (ex. Internal Explorer)