Within the iPrescribe app, you may communicate directly with pharmacies regarding a patient's prescription.
You may reply directly to pharmacies that send you requests to:
- Renew prescriptions (Renewals option)
- Modify or substitute prescriptions (Rx Requests option)
Pharmacies may initiate a renewal request for a patient's prescription.
To review and act on these renewals:
1. Go to the main menu
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2. Select Renewals
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3. For each renewal request, select an option for each patient's medication:
- Change: Modify the quantity or dosage before renewing it.
- Forward: Send this prescription to another provider in your practice.
- Deny: You will not renew the prescription.
- Renew: You will need to specify the number of refills for this prescription.
4. Once you select an option, you will see a red number adjacent the Next button. This indicates the number of prescription requests to which you are replying.
5. Select Next to approve the next action or reply to the pharmacy.
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Pharmacies may initiate a change request for a patient's prescription (e.g., substituting a generic for a brand name medication on a prescription).
To review and act on these change requests:
1. Go to the main menu
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2. Select Rx Requests
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3. For each change request from the pharmacy, select an option for each patient's medication:
- Approve: You accept the pharmacy’s proposal for a substitution.
- Change: Modify the quantity or dosage.
- Forward: Send this prescription to another provider in your practice.
- Deny: Reject the substitution.
4. Once you select an option, you will see a red number adjacent the Next button. This indicates the number of prescription requests to which you are replying.
5. Select Next to approve the next action or reply to the pharmacy.