The location that displays at the top right of Rcopia when the provider signs and sends a prescription is the location that will be associated to that prescription, regardless of whether a provider agent created the prescription from a different location.
If providers need a prescription to appear to a pharmacy as originating from a specific location, the provider may change the default location in Rcopia at any time:
- Once logged into Rcopia, go to a patient's profile.
- On the top right corner, providers will see their current practice location.
- Underneath the current location, select the drop-down menu to view all available locations (only appears if the provider is associated with multiple practice locations).
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- The new practice location should now appear on the top right corner of Rcopia.
- Sign and send prescriptions. These prescriptions should now be associated with the updated practice location.