iPrescribe: Manage billing

Click the drop-down menus below to learn more about managing your billing information.   

To get to the Account Management section of iPrescribe:

How do I get a receipt? 

1. Under Account Management, select Billing

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2. Go to Invoice History 

3. Select the date 

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4. Download invoice/receipt 

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How do I update my payment information? 

1. Under Account Management, go to Billing

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2. Go to Payment Method  

2. Select Add payment method ('+')

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3. Add new credit card details 

4. Add 

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How do I update my billing address? 

1. Under Account Management, go to Billing 

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2. Select Update information 

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3. Update your address

4. Save  

How do I update my billing phone number? 

1. Under Account Management, go to Billing 

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2. Select Update information 

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3. Update your phone number 

4. Save  

How do I cancel my subscription? 

We are sorry to see you go! Please contact Support if there is anything we can do to improve your experience. 

If you still want to cancel your subscription:

1. Under Account Management, go to Billing

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2. Under Current Plan, select Cancel Plan (select this option twice) 

This action cancels the upcoming renewal of the subscription after your current subscription expires. 

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Thus, you will still have access to iPrescribe until the current invoice expires. Reference: Terms of Use (TOU).
How do I renew my subscription if I already canceled it? 

If you already canceled your automatic renewal of a subscription, you still have an active subscription, and you want to renew your subscription again: 

1. Log in via the web at https://account.iprescribe.com/or go to Account Management in the app 

2. Go to Billing 

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2. Select Renew Plan 

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If you already canceled your automatic renewal of a subscription, your subscription is inactive, and you want to subscribe again: 

1. Log in via the web at https://account.iprescribe.com/

2. A pop up will prompt you to select Manage Account to add your payment information. 

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