Step 6: Add controlled substance tokens to your iPrescribe account

Prerequisite: Step 5: Activate E-prescribing of Controlled Substances (EPCS) in iPrescribe 

If you will electronically prescribe controlled substances in iPrescribe, we highly recommend that you associate multiple authenticators that generate one-time-pins to your account. 

This action may prevent you from losing access to e-prescribing controlled substances in the future.

There are 3 main authenticators that you can add to your account today: 

  • ID.me Authenticator app (also called a soft token)  
  • Symantec VIP Access app (also called a soft token) 
  • Physical device (also called a fob or hard token) made by either Onespan or Symantec 
Add ID.me Authenticator app (soft token)

In Step 5: Activate EPCS in iPrescribe, you downloaded the ID.me Authenticator app and associated it with your account already. 

Add Physical Device (hard token)

Also in Step 5: Activate EPCS in iPrescribeyou ordered the physical authenticator (also called a fob or hard token) to arrive at the address you entered. To associate this device to your iPrescribe account: 

1. Log into the iPrescribe app. 

2. Go to the main menu. 

iPrescribe-action-menu-button.png

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3. Select Settings

iPrescribe-settings.png

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4. Select Manage Authenticators

iPrescribe-Manage-Authenticators.png

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5. Enter your login password for iPrescribe and a one-time-pin from your ID.me Authenticator app. 

iPrescribe-Manage-Authenticators-Login.png

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6. To add the physical device you received in the mail to your account: 

  • Choose OneSpan Hard Token (or Symantec Hard Token, if applicable) 
  • Choose a nickname (that will help you identify that token in a list)
  • Enter the Serial Number, which can be found on the back of your token
    • For OneSpan hard token, enter the code without any spaces or dashes.
  • Enter the 6-Digit Code that is currently displayed on the token after pressing the power button
  • Select Add New Token

OnespanToken.png          SymantecVIPToken.png

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Add Symantec VIP Access app (soft token)

Symantec VIP Access is another app that can be used with your password for two-factor authentication. 

To add it to your account: 

1. Download Symantec VIP Access app from the app store. 

2. Follow instructions to install it on your device (different device from the one you use to prescribe). 

3. Log into the iPrescribe app. 

4. Go to the main menu. 

iPrescribe-action-menu-button.png

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5. Select Settings

iPrescribe-settings.png

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6. Select Manage Authenticators

iPrescribe-Manage-Authenticators.png

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7. Enter your login password for iPrescribe and a one-time-pin from your ID.me Authenticator app. 

iPrescribe-Manage-Authenticators-Login.png

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8. To add the Symantec VIP Access app to your account:

  • Choose a nickname (that will help you identify this token in a list)
  • Enter the Credential ID from the Symantec VIP Access app:
    • Do not enter spaces in between letters and numbers
    • Use upper case letters for 'SYMC'
  • Enter the 6-Digit code that is currently displayed on the token after pressing the power button

Step5_SymOTP_6.png

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  • Select Add New Token

 

Add Any Other Authenticator/Token

1. Log into the iPrescribe app. 

2. Go to the main menu. 

iPrescribe-action-menu-button.png

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3. Select Settings

iPrescribe-settings.png

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4. Select Manage Authenticators

iPrescribe-Manage-Authenticators.png

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5. Enter your login password for iPrescribe and a one-time-pin from your ID.me Authenticator app. 

iPrescribe-Manage-Authenticators-Login.png

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6. Add the information for the new authenticator/token and select Add New Token. 

 

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