DrFirst Browser Policy

DrFirst Browser Policy

DrFirst strives to provide industry standard support for browsers and browser versions for partners utilizing our applications. Please review our updated policy on supported browsers and browser versions to use for the best and safest user experience in our web based Rcopia4 application.

Internet Explorer 11 Sunset Date

Microsoft discontinued support for Internet Explorer 11 (IE11) on June 15^th, 2022. Due to the security, performance, and compatibility concerns in IE11, DrFirst also discontinued support of IE11 as of September 1^st, 2021. We do not recommend use of Internet Explorer.

DrFirst Browser Support

Starting on November 1^st, 2021, DrFirst established the minimum requirements for browser versions supported for e-prescribing. Moving forward, we will support browser versions released in the twelve (12) months before the current date. If an issue is reported in a browser/browser version that falls into our supported browser version list, the issue will be fixed in a timely manner as is appropriate based on the end user impact and severity.

As of June 1^st, 2023, the list of supported browsers and browser versions are as follows:

*Most browser development cycles follow a four-week deployment schedule. This means DrFirst will support up to 12 browser release versions for each browser at a time. 

**Safari releases a major version every year (September) with minor versions released (security updates) about every month/every other month. DrFirst will support 12 months of Safari's minor version updates on a rolling basis.

DrFirst will conduct an annual review of the browser support policy. If an emergency security issue related to specific browser version(s) is identified at any time, we will immediately discontinue support of older, not secure, browser versions and recommend updating to the newest secure browser version. DrFirst reserves the right to prevent access to our applications from browser versions that are not secure.