EPCS: Add & manage soft tokens (VIP Access app)

A soft token is an application that can be used to generate a one-time-pin for electronic prescribing of controlled substances (EPCS). 

1. Download a Soft Token 

Symantec, the same company that makes Symantec hard tokens, also makes an application called VIP Access by Symantec that generates a one-time-pin. 

To download a soft token (VIP Access by Symantec) to your device: 

  • Go directly to https://vip.symantec.com/ to download VIP Access 
  • Go to the Google Play or Apple App store to download VIP Access by Symantec 

Note: DEA requires that the soft token be on a different device from the device that you are using to prescribe a controlled substance.

2. Associate a Soft Token to Your Account 

There are 2 ways you can access the screen in EPCS to associate your soft token to your account:

Select one of the drop-downs below to see instructions for each. 

Through EPCS Gold Prescriber Dashboard 

1. Login to the EPCS Gold Prescriber Dashboard: https://ui.epcsdrfirst.com/pob/login

Note: The Passphrase is the password you use to electronically prescribe controlled substances (EPCS); you created this passphrase when completing the EPCS enrollment.

EPCSGoldConsole.png

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2. To finish logging in, enter a one-time-pin (OTP) from a token that is already associated to your account. 

EPCS_Sign_in_p2.png

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3. Select either Tokens tab at the top or click the Manage Tokens button at the bottom right of the page. Both will take you to token management.

EPCS_Token_Management.png

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4. From here, select Add New Token. 

 

Add_New_Token_button.png

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5. A new section named Add Two Factor Authentication Token will appear below the button. From the drop-down menu, select Symantec as the Token Manufacturer.

Add_Token_Dropdowns_1.png

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Add_Token_Dropdown_1b.png

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6. Fill out the fields for soft token as follows: 

Field

Selection Options

Token Issuer DRFIRST
Token Type
  • OTP SOFT TOKEN 
Token Name

Provide a nickname of your choice for the token, so you can identity it in the future

  • Example: "iPhone token app"
Credential ID

For VIP Access Soft Token (App), enter the Credential ID that appears at the top without spaces, such as:

  • SYMC###########
  • SYMZ###########
  • VSST###########
OTP

One-time-pin (OTP)

  • The numbers are generated from your token or the security code from the VIP Access (Soft token) App.

7. Save. Your token is now associated with your account.

Add_Token_Dropdowns_all.png

(click to enlarge)

 

Through Rcopia 
1. Depending on your integration, login to Rcopia directly through your EMR or by going to https://web3.drfirst.com/login 

2. Go to the hamburger (main) menu on the top left. 

3. Select Utilities

4. Select Token Management.

Utilities_Token_Mgmt.png

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5. Login to EPCS Gold Prescriber Dashboard. 

Note: The Passphrase is the password you use to electronically prescribe controlled substances (EPCS); you created this passphrase when completing the EPCS enrollment.

EPCSGoldConsole.png

(click to enlarge)

6. Enter a one-time-pin (OTP) from a token that is already associated to your account. 

EPCS_Sign_in_p2.png

(click to enlarge)

7. If you are not already at the token management screen, select either Tokens tab at the top or click the Manage Tokens button at the bottom right of the page. Both will take you to token management.

EPCS_Token_Management.png

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8. From here, select Add New Token. 

Add_New_Token_button.png

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9. A new section named Add Two Factor Authentication Token will appear below the button. From the drop-down menu, select Symantec as the Token Manufacturer.

Add_Token_Dropdowns_1.png

(click to enlarge)

Add_Token_Dropdown_1b.png

(click to enlarge)

 

10. Fill out the fields for soft token as follows: 

Field

Selection Options

Token Issuer DRFIRST
Token Type
  • OTP SOFT TOKEN 
Token Name

Provide a nickname of your choice for the token, so you can identity it in the future

  • Example: "iPhone token app"
Credential ID

For VIP Access Soft Token (App), enter the Credential ID that appears at the top without spaces, such as:

  • SYMC###########
  • SYMZ###########
  • VSST###########
OTP

One-time-pin (OTP)

  • The numbers are generated from your token or the security code from the VIP Access (Soft token) App.

11. Save. Your token is now associated with your account.

Add_Token_Dropdowns_all.png

(click to enlarge)

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