Starting in April 2023, the Account Management option will become available for new or existing subscribers who have paid for the iPrescribe app in Stripe. This option allows subscribers to manage group practice accounts or a personal iPrescribe account.
To learn more about registering for group practice accounts, go to: Register for iPrescribe As a Provider and/or Practice
Access Account Management
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Use this link to login to Account Management: www.account.iprescribe.com/account-management
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Login to continue
- If you are the group practice administrator, you will see the Account Management screen. Note: If you are a non-administrator member, you will see a limited version of Account Management screen; you will only be able to view your account and your team members on the account.
- From here, select:
- My Account to view your account details or change your administrator status. You will be able to remove your administrator status, only if you have made at least one of your team members an administrator first.
- Team Members to view your practice members, invite a new user to sign up for iPrescribe, remove an existing user, and make another provider an administrator.
- Licenses to review the total, assigned, and available licenses for your practice’s account. Remember that only providers will use up licenses, staff accounts are free and unlimited.
- Billing to review your payment history and make changes to the credit card or billing address on file.
- From Account Management, select Team Member.
- Click on the name of the team member you want to remove from the account.
- Click Remove from practice link at the bottom of the page.
- Confirm you want to remove this person from your practice’s account and Continue. Note: You are required to have at least 1 administrator in your practice. As the default administrator, you cannot remove your administrator status, until you have designated another team member as administrator in the app.
- Select a reason why you are removing this member.
- You will see a confirmation screen saying that the account will be removed.
- From Account Management, select Team Member.
- Click on Add a Team Member.
- Click on the Prescriber radio button and select Continue.
- Confirm that you agree to have $79.00 charged to your Stripe account to reassign the provider’s license.
Cancel: Currently you may not cancel the invitation to an existing user. You have to remove the user’s account as described above.
Resend: You can resend an invitation to a team member by going through all the steps to invite them as a team member again.
As the creator of the group practice account, you are the default administrator of the group practice in iPrescribe. However, you may:
- Add other team members as administrators (unlimited number)
- Remove yourself as an administrator
- Note: You are required to have at least 1 administrator in your practice. As the default administrator, you cannot remove your administrator status, until you have designated another team member as administrator in the app.
If you are inviting a prescriber for the first time, you may designate them as an administrator as you populate their information by changing the toggle button to Yes towards the bottom of the screen (turns green).
If the prescriber has already accepted your invitation to the group practice, you may change their status to administrator:
- From Account Management, select Team Member.
- Click on the name of the team member you want to make an administrator.
- Change the toggle button to Yes towards the bottom of the screen (turns green).
If you already designated one of your practice team members as an administrator, you may remove yourself as an administrator.
- From Account Management, select My Account.
- Change the toggle button to No towards the bottom of the screen (turns gray).