Rcopia: Reset Password or Signature Password for Users (by Administrator)

Admins may reset passwords or signature password for users within their practice by navigating to the Utilities menu on Rcopia. 

Step 1: Click the menu icon (three horizontal lines) → Utilities.

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Step 2: Click Members Area.

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Step 3: Click the Account Management tab.

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Step 4: Select the desired practice.

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Step 5: Click User Summary. You will be redirected to a page where you will see a list of all users within the practice (selected in step 4).

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Step 6a: Password - From the list, check the box in the left-most column for the user whose password you wish to reset. Then, click Reset Password.

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Step 6a: Signature Password - check the box in the left-most column for the user whose signature password you would like to reset, then click Reset Signature Password.