Supported Desktop Browsers
The latest versions of Chrome (recommended), Firefox, and Safari; Edge 15 and above
If you choose to use Internet Explorer (IE) 11, the following will apply:
- Telehealth will not be supported
- Microsoft will restrict push notifications on any version of IE
- Backline will not launch if compatibility mode is turned on
Supported Mobile Browsers
For recipients of Chat With Patient and External Invites:
The latest versions of Android Chrome and iOS Safari
Supported Devices
- iOS 11.x or higher on the following devices:
- iPhone 5s and above
- iPod Touch 6th Generation
- iPad Air & iPad Mini 2 and above (includes all iPad Pros)
- Android OS 5.0 or higher
Check the Google Play Store or the Apple Store for the latest Backline versions available