Read Receipts

You have the ability to see if a message is unread, or if it has been read by the recipient. If the message is unread, you will see an orange unread badge.

If the message has been read, you will see the time it was sent. If you hover your cursor over the message
sent, Backline will show the date and time stamp at which it was read. Once you have read
a received message, it will display that it was read and will show the date and time stamp.

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