iPrescribe: Release Notes

This article contains all software release notes for iPrescribe from 2021 to the present. The latest updates appear first. If you need to contact DrFirst for further details regarding this release, please submit a request to our Support Team 24/7 Customer Support, or visit iPrescribe.com/support.

GA Date: 2023-06-01: Version 6.13.0

You've spoken and we've listened. Here's what's new with this release:

We're excited to announce a new release of iPrescribe v6.13.0, the update includes some important fixes and enhancements to enhance your overall experience:

Key Fixes and Improvements:

  • Improved the user experience by eliminating the white screen issue that occurred when opening iPrescribe.
  • Addressed a service error that was affecting new users during their initial login process when attempting to submit security questions.

Usability Changes and Bug Fixes:

  • Say goodbye to the frustrating white screen problem! We've successfully eliminated the issue that occurred when opening iPrescribe. Now, you can seamlessly launch the app without encountering any blank screens.
  • We've tackled and resolved a service error that occurred during the first login when users were trying to submit their security questions. This fix ensures a smooth onboarding process, allowing you to set up your account seamlessly and securely.

These updates aim to provide you with a more seamless and enjoyable experience while using iPrescribe. We hope you enjoy this latest release and look forward to your continued use of iPrescribe.

We appreciate your ongoing support and encourage you to share any feedback or suggestions you may have to help us continue improving the app. If you encounter any issues or have any suggestions for further improvements, please contact us at hello@iprescribe.com.

Contact Information:

In the event that you need to contact DrFirst for further details regarding this release, please contact our 24/7 Customer Support - login to the Help desk

GA Date: 2023-05-22: Version 6.12.0

The latest version of iPrescribe v6.12.0 includes app improvements and a beta version of iPrescribe Connect for select users.

iPrescribe Connect is a new secure and private in-app dialer available only in iPrescribe. iPrescribe Connect masks your personal cell phone number with your practice phone number so you can call your patients anytime, anywhere.

At this time, iPrescribe Connect is exclusively available for iPrescribe users who subscribed through Stripe and verified through ID.me.

All subscribed user types will have this feature available:

  • providers
  • clinical staff
  • non-clinical staff

To learn how to set up iPrescribe Connect, click on this link: https://help.drfirst.com/hc/en-us/articles/16776329815699-iPrescribe-New-Feature-Call-Patients-from-the-App-

iPrescribe Connect protects your privacy by masking your private phone number with your practice phone number. This means that when you use iPrescribe Connect, your patients will see your practice's phone number on their caller ID even though you’re calling from your cell phone.

If you are part of multiple practice locations, iPrescribe Connect will use the phone number associated with your default or primary practice location. This default location is set during self-registration.

We hope you enjoy this latest release and look forward to your continued use of iPrescribe.

We welcome your feedback on this latest release. To learn more or participate in the beta program, contact hello@iprescribe.com. 

GA Date: 2023-04-24: Version 6.11.0

We are thrilled to announce the latest release of iPrescribe, which includes significant fixes and usability improvements.

Key Fixes and Improvements:

  • Fixed the issue where the "continue" button was not visible at the bottom of the Rx details screen for multi-allergy patients.
  • Rcopia partners who set the "Location Preferences > Alerts > Drug Diagnosis > Advise when SNOMED-CT alerts are not active" preference as Unchecked should download at least version 6.11.0.

Usability changes and bug fixes:

  • Improved the visibility of the "continue" button in the Rx details screen for all patients.
  • Addressed several other bugs and usability issues to improve overall user experience.

Why these fixes and improvements are important:

Previously, the lack of visibility of the "continue" button in the Rx details screen could cause confusion and delay for providers. With this fix, providers can now proceed with ease and efficiency, improving their overall experience with the iPrescribe app. Additionally, the other usability changes and bug fixes we've implemented aim to enhance the app's performance and stability, ensuring a smoother experience for all users.

We welcome your feedback on this latest release. If you encounter any issues or have any suggestions for further improvements, please contact us at https://help.drfirst.com/hc/en-us or hello@iprescribe.com.

GA Date: 2023-04-24: Web Registration: Version 2.13.0 

We are thrilled to announce the latest release of IP WebReg, version 2.13.0!

This release includes some important fixes and improvements that will make your experience with the platform even better.

  • Clearer notifications: We have updated the verbiage on the "add a license" notification to make it clearer about charging the card on file and our refund policy. This will help you better understand the billing process and ensure that there are no surprises.

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  • Service Error fix: We have corrected the Service Error that occurred when an admin user removed themselves from the platform. Now, the user will be automatically logged out to prevent any further issues.

We hope these changes make your experience with IP WebReg even better. If you encounter any issues or have any suggestions for further improvements, please contact us at https://help.drfirst.com/hc/en-us or hello@iprescribe.com.

GA Date: 2023-04-13: Web Registration: Version 2.12.0 

We are excited to announce the latest release of IP WebReg, version 2.12.0! 

This release includes several important fixes and improvements that will make your experience with the platform even better. 

Reassignment fee check: We have made changes to the way we check if a reassignment fee paid by a user was utilized or not.  

  • This means that if you paid the fee and have sent an invite, the notification to charge the reassignment fee will be displayed the next time you invite a prescriber by seat reassignment.  
  • However, if you paid the fee and have not sent an invite, the notification to charge the reassignment fee will not be displayed the next time you invite a prescriber by seat reassignment.

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Provider Agent option: We have suppressed the "Provider Agent" option under "Roles" on the Staff Invite form for users whose practice is located in Georgia or New York. You should only see and have the ability to invite non-clinical or clinical staff members.

Promo code information: After a promo code is canceled or removed, we will now change the information on the banner to show the new total price of X number of licenses.

  • For example, if you purchased one license and the promo is removed, it will show $360 + tax. If you purchased three licenses and the promo is removed, it will show $1,080 + tax.

Validation message: We have corrected the wrong validation message that was displayed when an admin user tried to invite an existing member to a group.

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We hope these changes make your experience with IP WebReg even better. If you encounter any issues or have any suggestions for further improvements, please contact us at https://help.drfirst.com/hc/en-us or hello@iprescribe.com.

GA Date: 2023-04-07: Version 6.10.0 

We are excited to announce the latest release of iPrescribe, which includes several important fixes and improvements.

Key Fixes and Improvements:

  • Fixed an issue that prevented users from pairing a new EPCS token when they lost access to their old token, ensuring minimal disruption for patients.
  • Added new prescription notifications for patients when batch sending pending prescriptions, helping to keep them informed about their medication schedules.
  • Included the Stop Date on the patient details screen, providing prescribers with important information to better manage medication regimens and prevent errors.
  • Resolved an issue that caused an error when searching with special characters in the patient search.
  • Fixed an issue that caused some prescriptions to fail when batch sending from pending.
  • Eliminated various service errors and UI issues to improve the reliability and usability of the app.

Usability Changes and Bug Fixes

Why these fixes and improvements are important:

  • Ensuring that users can easily pair a new EPCS token is essential for maintaining continuity of care and ensuring that patients receive their medications as prescribed.
  • Providing patients with new prescription notifications is a key feature for improving medication adherence and patient outcomes.
  • The inclusion of the Stop Date on the patient details screen is an important addition that will help to prevent medication errors and improve patient safety.
  • The elimination of various service errors and UI issues will help to enhance the overall user experience and make the app more reliable and efficient.

We welcome your feedback on this latest release. If you encounter any issues or have any suggestions for further improvements, please contact us at https://help.drfirst.com/hc/en-us or hello@iprescribe.com.

GA Date: 2023-02-22: Version 6.9.0 
  • In “Pharmacy Search”, a specific state no longer gets set as a default within the Advanced Pharmacy search, thereby allowing a broader search and reducing the time for you to find the right pharmacy.

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  • On the “Patient Details” page when writing a “New Rx”, the Zip code entry field now defaults to a number pad instead of a keyboard. 
  • When creating a new patient's profile, the input fields now start with capital letters.

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  • iPrescribe no longer shows a notification that says, "Your session is no longer active. Please login again." when the app has been dormant, and your session has expired.

  • Under “Rx Requests” we resolved an issue when there are multiple Rx requests listed and a user denies a specific Rx. Previously, if the user exited the Rx Request page, then re-entered the page, the additional requests were gone. Now, the rest of the Rx requests will appear.

Usability changes and bug fixes:

  • Authentication with username and password/touch ID timeout was extended from 10 minutes to 12 hours. This means you do not have to log back in due to an expired session so soon.
  • Text on the “Activate your subscription” screen has been updated. This screen only appears after an existing user's trial period has expired and they are unable to log into iPrescribe until they begin their subscription. 

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2023-02-01: Version 6.8.0 

iPrescribe: Expired Password Login password messaging

When a user inputs any value with "@xxxx.com" in it, flash a modal to the user asking the following "Let's Double Check. Display the user's email. Are you sure this is your username? Note: if your username is not found, a password reset email will not be sent to you. Button: Yes, this is my username Link: No, I need to enter a different username"

iPrescribe Loading Improvements

  • Hamburger menu
  • Loading screen fade into login screen
  • Pending scripts show
  • Log out animation
  • Tapping in to, then out of the Username or Password box turns the background of the box red

Directions to Patient input improvements

  • Start the input with a capital letter.
  • The left padding is increased to match the right padding.
  • The alert about Dose checking is improved. "Dose checking cannot be performed on free-text directions. Switch to a structured SIG for dose checking."
  • The dose checking alignment with the input field and is black.

Rx Review back button now responds on first tap.

Failed signing password message

  • When a user signs a prescription with an incorrect signature password, the error shown to the user now reads, "Oops, looks like you used the wrong signature password. Please re-enter your password and try again."

Usability changes and bug fixes:

Mobile App v6.8.0 includes:

  • Add more logging within iPrescribe mobile app to triage white screen issue
  • Button corner fix
  • Existing user conversion modal update
  • Fixed [Android only] The "Enable Automatic Updates" screen shows up instead of being suppressed

  • Fixed the Activation Blocker Modal doesn't show up

  • Fixed Wrong message shown on the "Rx Signature" screen when an incorrect login pw was entered.

  • Fixed For a second the password field gets red after clicking the Login button

  • Fixed [iOS only] Small UI issue on the Pharmacy search - "Advanced search" screen

  • Fixed an issue where a user can't close the "Confirm your email" screen by clicking the "X" icon at the top right.

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-12-28: Version 6.6.0 

Bypass SmartSIG for partially completed prescriptions

  • iPrescribe helps prescribers create high quality structured prescriptions. This is the best way to eliminate confusion at the pharmacy and avoid any delay to the patient getting their therapy.
  • There are certain use cases where the directions to a patient are better populated via free-text rather than using the structured inputs preferred by iPrescribe and the pharmacy.
    • iPrescribe should recognize these situations and bypass the SmartSIG options.

Usability changes and bug fixes:

  • Mobile App v6.6.0 includes bypass of Sig Builder screen when free-form text for patient directions exists

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-12-19: Version 6.5.0 

Character count limitation increase for direction fields

  • The character limit for the directions field has been increased from 140 characters to 1,000 characters for the Clinical Staff Role and the Provider Agent Role in iPrescribe

Usability changes and bug fixes:

  • Fixed an issue where when the Rx Review screen loads, several elements and messages on the screen were not loading properly.  This has since been fixed in this release.
  • Fixed an issue where when the Medication Search screen first loads; it flashed very quickly.  This issue is now corrected in this release.
  • Fixed an issue on the Pending screen where on the iPhone 13, the “Clear All” button and “Next” button were not visible.  These buttons are now visible on the Pending screen when using an iPhone 13.

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-11-21: Version 6.4.0 

New in-app banners and modals: 

  • Certain users will begin to receive in-app banners and modals (pop-up windows) notifying them of their iPrescribe access and subscription status 

Usability changes and bug fixes:

  • Fixed a user where the patient search bar where it would move beyond the upper bounds of the app causing difficulty in typing a patient’s name in the search bar

  • Several other interface enhancements are included in this release

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-11-07: Version 6.3.0 (App) 

Fixed an issue where the automatic quantity value was incorrect for certain medications:

  • In prior releases, when a user would select a sig for a medication, a series of quick quantities values would appear for that medication.  In some instances, and for certain medications, these quantity values were incorrect.  This has since been corrected for this release.

Highlight of usability changes and bug fixes:

  • Fixed a user interface issue with the calendar view when a user tries to set a date for the Prescriber Authorization request on the Rx Request screen.
  • Created a new message for users who are experiencing connection issues on the login screen. The new message states “We’re having connection issues, try to toggling onto airplane mode and if that does not resolve the issue, to contact support...”

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a Customer Support request.  

2022-10-27: Version 2.7.0 (Web Registration) 

In this release, several user interface enhancements and fixes have been made that include: 

  • Alphabetizing the Roles and Specialty dropdowns on the Your Information Page

  • Centering button labels on certain pages that were off-center

  • Creating animation on spinners where needed on certain buttons

  • Proper timing for loading of banners on certain pages throughout the Web Registration (WebReg) Flow

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-10-20: Version 6.2.0 

New Subscription Management feature: 

Users will now have the the ability access their subscription information from within the iPrescribe app.  By going to Menu>Settings>Subscription Management, users will be able to view and update payment information, make changes to their subscription information, and view their invoice. 

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Highlight of usability changes and fixes: 

  • Fixed an issue where 0 was accepted for renewal refills. This will no longer be a valid entry for the total number of authorized refills field. Only 1-99 will be accepted in this field.
  • Fixed a scrolling issue in pharmacy search where previously, swiping the screen up, the search bar, filters details field and types would not stick.  This area now remains static when scrolling up.
  • On the Create New Rx Screen, the text describing the medication the was not wrapping properly and was extending beyond the favorite star and caret.  This text is now properly aligned and wraps accordingly when there is a second line of text.
  • Fixed issue where the app would not perform a retry and would freeze on the splash screen.  The app will now perform several retries to get the user to the login screen.  After several retries, if the user is in an area with no internet, the user will receive offline message.   

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-10-11: Version 2.6.0 (Web Registration)

There will be an enhancement to the promo code entry process, where users will be able to enter their promo code on the Pricing and Features page. 

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In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-09-29: Version 2.5.0 (Web Registration)

There will be several buttons that will be fixed in this release of iPrescribe Web Registration (Web Reg). 

In the previous version of iPrescribe, several buttons began as grey, progressed to blue, then to light blue with a loader, and finally to blue before the screen changed. 

The sequence for these buttons has been updated for this release and should now be: 

1. Starts in grey state 

2. Progresses to blue 

3. Changes to light blue with a loader 

4. Screen changes 

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-09-22: Version 2.4.0 (Web Registration)

There will be webpage redirects that will be fixed for users in this release of iPrescribe Web Registration (Web Reg):

  • In the previous version, if a user’s NPI value was not stored in memory, the user was redirected to different webpages for WebReg other than the home page.
  • This issue has since been corrected and any user with an NPI that is not stored in memory, will be automatically redirected the WebReg home page https://iprb.qa.drfirst.com/home

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-09-15: Version 2.3.0 (Web Registration)

There will be several issues that will be fixed for users in this release of iPrescribe Web Registration (Web Reg):

  • This version includes a color update to the “Look up my NPI number” link. It was previously black and has since been updated to blue.
  • A fix has been made to the “We’ve updated your account” page where the question “Which practice would like to prescribe for” has been updated to “For which practice would you like to prescribe?”
  • A minor fix has been made with the alignment of the phrase “By continuing, you agree to the Terms of Use and Privacy Policy” A carriage return has been placed between “the” and “Terms”.

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-09-12: Version 6.1.0 

Change to mBC Drug Prompt: 

For iPrescribe self-reg users, the mBC (my benefits check) functionality will only appear for medications that have alternative prices and drugs that are available. If there are no alternatives for that medication, mBC will only show at the bottom of the Rx Renewal screen as a tappable field. 

New EPCS Activation Header: 

In prior releases, when a user would go through the EPCS enrollment process, the screen headers would read "EPCS Upgrade." With this release, those screen headers have been changed to read "EPCS Activation." 

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-09-07: Version 2.2.0 (Web Registration) 

There will be several issues fixed for users in this release of iPrescribe web registration: 

  • This version includes a bug fix to for Partner/Retail users who forgo the credential retrieval process and want to create a new self-registration (self-reg) account. Currently, choosing the self-reg option is causing them to loop back to the NPI screen. This issue has been fixed and when Create a new account option is chosen, the user can now proceed via the web registration process.
  • The Pricing and Features page had a typo that stated, “Access two years of med history”. The “two years” has since been corrected to “one year.”
  • There was an issue where the finish page was loading slowly. That issue is now resolved and the page is successfully loading in a timely matter.

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-08-24: Version 2.1.0 (Web Registration) 

Introducing iPrescribe Registration on the Web: 

All new users will now sign-up and register for the iPrescribe app on the web at http://iprescribe.com/register. After downloading the iPrescribe App in the Apple Store or the Google Play Store, users will be directed to the web via a new button [iprescribe.com/register] on the app login screen.


On a mobile browser or desktop browser the user will see the following newly updated registration page:

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There will be a change to the pop-up message on the Verify your identify screen which will now state Congrats! Your subscription will be active after you verify with ID.me.

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There will be a change to the You’re registered for iPrescribe page where a pop-up will appear giving the user and option to link to the app store to download the iPrescribe App.

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In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-08-22: Version 6.0.0 (Bug Fixes & Sign-up Process) 

Change to mobile login screen and sign-up process:

This change to the login screen will contain a new button called [iprescribe.com/register]. Clicking this button will link the user to the web for sign up to the iPrescribe app.  Previously, a user could toggle to the Sign Up tab and sign-up for iPrescribe via the mobile app.  This capability will no longer be available and all registrations and sign-ups for iPrescribe will go through the web at http://iprescribe.com/register

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Bug Fixes:     

  • Fixed an issue where the keyboard would appear twice on the Renewals Screen
  • Fixed an issue where favorites where missing for a clinical staff after they were properly saved 
  • Fixed an issue where the cursor was jumping to the wrong indicator on the Rx Details Screen

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-07-25: Version 5.4.0 (Bug Fixes)

mBC Drug Selection design change:

This change to the mBC screen will enhance the design and layout by making it very clear to all users how to proceed to the next step of selecting a drug alternative. 

Password requirements on home screen: 

There will be a correction to the password requirements wording on the Create Account screen including the following: 

  • Length between 8 and 16 characters 
  • 1 uppercase letter 
  • 1 lowercase letter 
  • 1 number 

Bug Fixes: 

  • Fixed an issue where the keyboard would hang after quickly tapping New Rx button. 
  • Fixed an issue where the Save Personal Info button was disabled on the Your Information screen after user entered email, role and specialty.

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-06-28: Version 5.3.0 (Bug Fixes)

ReCAPTCHA/login improvements

Improvements have been made to the secure login process for iPrescribe to ensure the image challenge is less intrusive for users. 

PDMP

The instructions a user receives when initially requesting PDMP was updated to ensure the user is clear on next steps and what they are requesting access to.

Bug Fixes

  • Fixed an issue related to changing the Gender field on the patient profile. The Save button was disabled upon editing the field but this has been corrected to ensure users can update and save the latest information to the patient profile.
  • The Deactivate button was hidden as an action on individual Diagnosis. This was fixed so all 3 options show: Delete, Resolve, Deactivate.
  • Fixed an issue where staff users were able to select the PDMP report button. Only providers with a NPI can request PDMP. Therefore, while the report didn’t generate for the staff, an update was made to handle the error received by the user to make it clearer that they were not eligible to view the data.

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-06-23: Version 5.2.2 (Bug Fix)

Bug Fix

A bug was identified and with this release a fix was implemented to address an issue with quantities less than 1. The app was not allowing for quantities to begin with a decimal to enable prescribing for quantities less than 1, such as 0.5. This is now fixed on the Rx Details screen.

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-06-03: Version 5.2.1 (Bug Fix)

Bug Fix

  • Maximum Daily Dose (MDD) fields are required to be captured/sent with a controlled drug prescription created in, or sent to a pharmacy in, NY. For NY providers, MDD was not showing to the end user and therefore, sending controlled drugs was blocked. This has been corrected so that NY providers are now able to send controlled substances with MDD. 

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-05-24: Version 5.2.0 (Enhancement, Bug Fixes)

Enhancement

  • Inactive Medications are available directly within the profile to enable providers to quickly renew or prescribe the medications that were previously active and met the stop date. In addition, this provides more comprehensive support for medication reconciliation.

    When a prescription meets the set stop date, then it is no longer in the Active Medication list in the profile and will move to the Inactive Medications list. Users will see the most recent 10 inactive medications and can collapse or expand this for quick reference. In addition, users can swipe to take quick actions. See example below.

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Bug Fixes

  • Corrected an issue where the 'View More' button to see additional active medications on the Active Medications list showed even when there were not additional prescriptions; this button will now only show if there are additional active medications to view.
  • Fixed an issue where the 'Home Phone Number is required' error message did not show when users tried to add or modify a patient profile without including a home phone number; the error message will now appear to ensure users are aware the Home Phone Number is a required field.
  • Updated Prescription Favorites, which were sorting based on the drug name instead of the name that users gave to the drug; sorting will now allow the given name to take precedence for clearer sorting.

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-04-27: Version 5.1.0 (Bug Fixes, Enhancement)

Bug Fixes

  • Corrected an issue related to myBenefitCheck to ensure it does not produce an error if a user taps on the prompt while it is loading (CPT-347)
  • Fixed an issue related to the error message when trying to add a future date for a patient diagnosis.
  • Auto-enabled the shift key on fields such as First and Last name for uniform patient profile input and management
  • Fixed an issue related to enabling auto-fax
  • Addressed a 'looping' issue where tapping back from the sig builder screen was not returning the user to the patient profile
  • Addressed an issue to ensure that smaller screens; the mandatory/required fields in the patient profile are marked with an * since they were being hidden by overlapping text.

Enhancements 

  • Pharmacy Search:  based on user feedback, iterations were made to the pharmacy search feature including:
    • easier scrolling
    • ability to search recent and favorite pharmacies
    • informational pop-up to ensure users understand how mail order pharmacies work
  • Prescription Favorites:  for users who have access to Rcopia, an informational pop-up was added to help explain the different types of favorites, specifically personal favorites vs. organization favorites
  • Self-Registration:  to continue efforts around improvements to self-registration, a few small enhancements were made:
    • The final login screen has better alignment of fields
    • Fields for iPrescribe Username and iPrescribe Password are more clearly labelled to reduce confusion surrounding which username and password is required to gain access to the app
    • Update the alignment of scrollable "Role" and "Specialty" menu items to improve readability

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request. 

Please click to see the full list of items in 5.1.0 release. *Must be logged into Jira.

 

2022-04-04: Version 4.6.0 (New Features, Bug Fixes, Enhancement)  

New Features

  • Users who have a previously available iPrescribe account with their practice can now choose to create their own individual account. The user will be able to self-register for the individual practice of their choice.

Bug Fixes

  • Corrected an issue where for some medication history records, drugs written as Substitution Permitted would default to Dispense as Written when added to the Active Medication list.
  • Auto-capitalized fields such as First and Last Name for uniform patient profile input and management.
  • Fixed an issue with selecting a pharmacy, experienced by some users after clearing filters in the Pharmacy Search.

Enhancements 

  • updates to Pharmacy Search feature:
    • Simplified the search form to remove previously selected filters
    • Integrated Mail Order back into the main search page for easier viewing
    • Made filters easier to modify without using a filter menu

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-03-10: Version 4.5.0 (New Features, Bug Fixes, Enhancement)  

New Features

  • Users who prescribe with both Rcopia and iPrescribe will now see the same favorited prescriptions.  iPrescribe will sync iPrescribe favorites and Rcopia favorites, as well as display 'Recent' prescriptions for faster prescribing.  

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  • To support password resets and important communications, iPrescribe will prompt users to confirm or update their preferred email address to ensure a valid email is on their account.  The ability to update email will also be available on demand from the Menu under Settings.

Bug Fixes

  • Removed trailing spaces from pharmacy name to ensure accurate pharmacy search results.
  • Improved error handling on username validation during registration.
  • Fix to ensure the start date for a medication is based on the user's local phone time.

Enhancement

  • Based on user feedback, registration screens are updated to ensure users are prepared for the ID.me process and know when they are being transferred to identity proof.

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-02-24: Version 4.4.3 (Enhancement)

Enhancement

  • To keep iPrescribe secure for both providers and patients, iPrescribe will add a captcha to the login screen. This will require users to select a checkbox to indicate they are not a robot before logging in. Some users may be challenged with selecting images for an additional security step.

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a 24/7 Customer Support request.  

2022-02-21: Version 4.4.2 (Bug Fix)

Bug Fixes

  • Fixed an issue where some users were unable to enter a practice name during registration.

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a Support request.  

2022-02-18: Version 4.4.1 (Bug Fixes)

Bug Fixes

  • Fixed an issue where some clinical staff users reported being unable to assign a provider to EPCS prescriptions for sign-off. EPCS pending prescriptions will now show in the selected provider’s queue.
  • Based on user feedback, the ZIP code is no longer a pre-populated field in pharmacy search. Pharmacy search will default to the state of the practice location.

In the event that you need to contact DrFirst for further details regarding this release, please log in to the Help desk to submit a Support request.  

 

2022-02-01: Version 4.4 (Improvements, Bug Fixes)

Improvements

  • Pending Notifications Count: iPrescribe will now display a badge with a count for the pending notifications awaiting action for each location. It will be clear where the provider needs to navigate for more efficient prescribing on the go.

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  • Improved Pharmacy Search Feature with Pharmacy Favorites: iPrescribe's improved pharmacy search allows a provider to easily search and select pharmacies, and allows users to choose favorite pharmacies for easy and quick selection.

mceclip2.png    mceclip3.png

  • The "Account is locked!" notice after incorrectly entering a username/password combination three times is updated to state "Account is locked for 5 minutes."   

Bug Fixes

  • Addressed an issue where users reported intermittent server errors on renewals.  Renewals in a provider's queue can now be successfully sent.
  • Fixed an issue where the 'Do not fill before' year could not be edited after initial entry; users may now select a future year/date.

If we missed something, please let us know by emailing iprescribe@drfirst.com. We update as often as possible to make our App more reliable for you. Be sure to turn auto-updates on so you can get future updates as soon as they’re available. 

2021-12-23: Version 4.3.1 (Bug Fixes)

Bug Fixes

  • We addressed couple of visual issues related to “<” icons on our screens
  • We also addressed a bug related to the expiration date on the mailer that allow access to EPCS

If we missed something, please let us know by emailing iprescribe@drfirst.com. We update as often as possible to make our App more reliable for you. Be sure to turn auto-updates on so you can get future updates as soon as they’re available. 

2021-12-20: Version 4.3.0 (Improvements)

With this release you can upgrade to EPCS if you are not already and meet your state EPCS mandates. Every iPrescribe update focuses on improving the quality and reliability of the app. If we missed something, please let us know by emailing iprescribe@drfirst.com. We update as often as possible to make our App more reliable for you. Be sure to turn auto-updates on so you can get future updates as soon as they’re available.

2021-11-22: Version 4.2.2 (Bug Fixes, Improvements)

Bug Fixes

  • Resolved an issue where customers were unable to prescribe medication from MedHx.
  • Corrected an issue where customers were unable to update or edit an active medication for a patient.
  • Fixed an issue where customers encountered a service error when adding new patients.

Improvements

  • UI/UX improvements to all search fields that require text.

Every iPrescribe update focuses on improving the quality and reliability of the app. If we missed something, please let us know by emailing iprescribe@drfirst.com.

2021-10-20: Version 4.1.7 (New Features)

New Features

  • Pharmacy search now defaults to your practice state.
  • Push notifications are now customizable to meet your specific needs.

Make sure to turn on automatic updates so you can get notifications about future updates as soon as they're available. Every iPrescribe update focuses on improving the quality and reliability of the app. If we missed something, please let us know by emailing iprescribe@drfirst.com.

2021-10-16: Version 4.1.6 (Bug Fixes)

Bug Fixes

  • Corrected an issue where users encountered error messages ("Invalid SOP LOA" or "EPCS authentication failed.") when prescribing controlled substances.
  • Fixed an issue with the Sign & Send button being unavailable when attempting to send controlled substance prescriptions.
  • Fixed the issue where the Forgot signature password link didn't work.
  • Resolved a bug that caused loading issues on the patient profile screen.
  • Corrected an issue with entering patient information into their profile, specifically around the birth date.
  • Various other bug fixes and improvements.

2021-08-27: Version 4.1.1 (New Updates)

New Updates

  • Several dispensing quantity units (when prescribing) will no longer be available as of September 1, 2021, per the National Council for Prescription Drug Programs’ (NCPDP).
  • Starting September 1, 2021, SureScripts will no longer accept electronic prescriptions sent from iPrescribe that contain retired quantity units in the messages.
  • iPrescribe will alert and prompt all users to update their prescriptions with accepted units of measurements and will do so by displaying the following message: “The quantity unit may no longer be used. Please select a new quantity unit.”

Retired Quantity Units (Table)

Quantity Unit Code Meaning
ampul Ampule
ampule Ampule
applicatorful Applicatorful
bag Bag
bar Bar
bead Bead
block Block
bolus Bolus
bottle Bottle
box Box
can Can
canister Canister
carton Carton
cartridge Cartridge
case Case
cassette Cassette
container Container
cylinder Cylinder
device Device
disk Disk
dispenser Each
dosepack DosePack
douche Each
drop Each
dualpack DualPack
fluid ounce FluidOunce
fluidounce FluidOunce
french French
gallon Gallon
inhalation Inhalation
inhaler Inhaler
inhaler refill InhalerRefill
international unit Each
intravenous bag IntravenousBag
jar Each
kilogram Kilogram
lb Pound
liter Liter
mcg Each
meq Milliequivalent
metric drop MetricDrop
mg Milligram
microgram Each
milliequivalent Milliequivalent
milligram Milligram
millimeter Millimeter
million units Each
nasal inhaler Inhaler
nebule Nebule
needle-free injection NeedleFreeInjection
ocular system OcularSystem
ounce Ounce
oz Ounce
pack Package
package Package
paper Paper
pen Pre-Filled Pen Syringe
pen injector Pre-Filled Pen Syringe
piece Each
pint Pint
pouch Pouch
pound Pound
puff Puff
pump Pump
quart Quart
sachet Sachet
scoop Scoopful
scoopful Scoopful
spray Spray
syringe Syringe
tablespoon Tablespoon
tabminder Tabminder
tampon Tampon
tbs Tablespoon
teaspoon Teaspoon
tray Tray
tsp Teaspoon
tube Tube
unit Each
vial Vial

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2021-08-02: Version 4.0 (Bug Fixes, Improvements, New Features)

Bug Fixes

  • Fixed an issue where the full required NADEAN to transmit the prescription was not auto-populating, requiring users to enter the full NADEAN manually.
  • Fixed an issue where PDMP records were not showing on the final screen when prescribing controlled substances.

Improvements

  • Improved load times and enhanced performance to ensure ongoing stability, security, and compatibility with mobile phone operating systems.

New Features

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