Backline: How to Create Group Chats

Step 1: Select the Groups tab from the top toolbar.

(click to enlarge)

Step 2: Select the Plus icon at the bottom-left corner of the page, then click Create Group in the window that appears.

(click to enlarge)

Step 3: Give your group a Name and write a brief Description of the group (optional). Click Create once you're done.

• You can check the Private checkbox to make your group chat private.
• Add members by typing in their names in the New members field.

(click to enlarge)

Step 1: Select the three-dot icon in the top right corner of the Recent screen

(click to enlarge)

Step 2: Select the Group Chat option

(click to enlarge)

Step 3: Select the Plus icon to create a new Group Chat

(click to enlarge)

Step 4: Give your group a Name and write a brief Topic for the group (optional).

• To make your group chat private (Invite Only), toggle right to select Privacy.

Select Next.

(click to enlarge)

Step 5: Search for and add members to your group.

Select Done to begin chatting.

(click to enlarge)

Step 1: Select the Plus icon in the lower right corner of the Recent screen

(click to enlarge)

Step 2: Select the Groups Chat option

(click to enlarge)

Step 3: Select the Plus icon to create a new Group Chat

(click to enlarge)

Step 4: Give your group a Name and write a brief Topic for the group (optional).

• You can select the Privacy toggle to make your group chat private (Invite Only).

Select Done.

(click to enlarge)

Step 5: Search for and add members to your group.

Select Done to begin chatting.

(click to enlarge)

Leaving a group permanently cuts your ties to the chat content of that group.

• If you Leave an Ad hoc group, the chat no longer shows in Group and Recent screens.
  • If you create a new chat in the future with the same group of users, the prior chat history will not transfer.
• If you do not Leave an Ad hoc group, the chat will expire in 7 days and no longer show in Group and Recent screens.
  • If a new chat is created with the same group of users, the prior chat history will display.

For additional information about leaving chats, please see Backline: Leaving a chat.