This article discusses how to manage your EPCS tokens and describes the different ways you can manage your tokens electronically:
However, to do so, you must first navigate to the page that allows you to manage all of your tokens electronically in your application.
Navigating To Your EPCS Token Management Page
Start on the iPrescribe app, then follow the steps outlined below:
Step 1: Tap the menu icon on the top-left side of your screen, then click Settings.
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Step 2: Tap Manage Authenticators.
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You are now on the Token Management page.
Adding New Tokens
If you have not yet added a token, you will be prompted to enter your login password and a code from an existing token.
Step 1: Enter the requested information, then tap Confirm. On the next screen, tap Add New Token.
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Step 2: Follow these steps in chronological order and refer to the screenshot below:
(A) Tap the drop-down menu (second line), and select the type of token you are using.
- VIP Access App
- Symantec Hard Token
- OneSpan Hard Token
If you are unsure which token you are using: Answers to Common Token Questions
(B) Choose a nickname for the token you are currently adding.
(C) Enter your token serial number (fourth line). If you are using the VIP Access App token, you will need to enter your Credential ID.
| Token | Serial Number/Credential ID Format |
|---|---|
| VIP Access |
|
| Symantec (Hard Token) |
|
| OneSpan |
|
(D) Enter the temporary 6-digit code generated by the token.
(E) Tap Add New Token.
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You have successfully added your token and will see it on the Token Manager screen from step 1.
Reactivating Tokens
You can reactivate tokens that you have disabled by going to your Token Manager screen.
Step 1: Navigate to the Token Manager screen.
Step 2: Tap Reactivate for the token you want to reactivate.